If this happens to you, a financial counsellor can help.
Financial Counsellors are free, independent, not-for-profit, confidential and impartial. They are experts at assisting people with financial and insurance problems.
Financial Counsellors do not lend money, do tax returns, provide debt consolidation services or deal with investments.
When you speak to a financial counsellor you’ll feel informed, understood and know your options.
They can work on negotiating suitable repayment arrangements with creditors on your behalf, inform you about your rights when dealing with banks and other lenders and they can check which grants and payments you may be eligible for.
They can also help you respond to a rejected insurance claim or help you lodge a complaint.
Financial counsellors work in community organisations and some government agencies.
The majority of funding for these agencies is provided by State and Federal Governments.
If so, speaking with a Financial Counsellor face to face might be the right option for you. Financial Counsellors offer free and independent advice to South Australians who are facing financial hardship.
This one page pictograph explains how a financial counsellor can help in your situation. Click on the PDF below.
SAFCA does not provide financial counselling, advice or any client services. Use the map link above to find a local financial counsellor, or call 1800 007 007